Thank heavens for bug trackers. It’s like having an annoying secretary reminding you all the time of the shit you promised to do but haven’t done yet. If I could just get my clients to enter bugs directly it’d be like bliss on wheels. Scary is the realization that my first inclination is “wonder if I can hack this around a bit to be more a general issue/helpdesk tracker…”. More importantly, is there a good helpdesk/ticket tracker out there? (opensource and free is obviously preferred) Mantis is so easy to set up and use (I’ve had it before but it didn’t get used and was killed off in a server move). The secret is to have enough work to require it (I can finally say we have that more than covered) and to USE it for EVERYTHING. yes, it feels like you’re wasting time putting in all those bugs, but it keeps great records of what you’re doing and lets be honest, even the best of us can forget the smallest things. Anyone out there have suggestions for the best way to get clients to sign up and use it now?

This next part might come as a shock to those that know my programming methodology: I’m using jQuery. I’m not a flashmaker yet, (thank the lord) but it was time to step up and make SiC Media’s stuff a little prettier and whole lot more functional. So, in comes jQuery and AJAX. Besides, how else do you do this:

You’ll notice bit by bit each site we do will have more and more of these fun dynamic elements. Look at us, all web 2.0.
*goes to barf*